Safety centre

Fun lives need safe rooms

Here is how Zynalive protects you, the rules everyone agrees to, and what to do when something feels wrong.

How we protect you

Every host is 18+ and passes an ID card and selfie check before going live.

AI checks chat and reports as they arrive and hides harmful messages. A person decides on anything serious.

Block anyone, and report a live, a message or a profile in two taps. Reports are private.

Diamonds are bought through Stripe. Your card details never touch our servers, and we check for fraud.

Breaking them can mean a warning, losing hosting, or a ban. The full version is in our terms.

Adults on camera only. Nobody under 18 may host or appear in a live.
No sexual content or nudity. Keep lives suitable for a general audience.
No hate, threats or bullying. Disagree respectfully; never target someone for who they are.
No violence, weapons or dangerous acts. Don't show, promote or encourage harm.
No scams or spam. No fake giveaways, selling diamonds or asking for money outside the app.
Respect privacy. Don't share other people's personal details or film them without consent.

You are never on your own.

Leave and blockLeave the room and block the person from their profile. They can't message you or see your lives.
Report itTap Report on the live, message or profile and choose a reason. Our team reviews it.
Get helpIn the app, open Me → Help & support, or email support@zynalive.com.
In danger?If anyone is in immediate danger, call the police on 15 first. For online harassment you can also contact the FIA Cyber Crime Wing on 1991.

Will the person know I blocked or reported them?

No. Blocks and reports are private.

A host asked me to pay outside the app. What should I do?

Don't pay, and report the host. Zynalive never asks for payments by phone, WhatsApp or bank transfer; diamonds are only sold inside the app.

How do I delete my account and data?

In the app go to Me → Settings → Delete account, or follow the steps on our account deletion page. See our privacy policy for what we keep and why.

I'm from law enforcement.

Email support@zynalive.com with the subject "Law enforcement request" and your official contact details.